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THE LADY CALLS THE SHOTS by Victor Yen
Excelling
On-The-Job Amy made a career switch to the hotel industry and worked as a Public Relations Assistant cum Secretary at the Singapore Marriot Hotel. Fortunate to be part of the hotel’s pioneering team, she was given the opportunity to learn the intricacies of hotel operations. At the same time, she pursued a Diploma in Sales and Marketing to further equip herself for the competitive service industry. After acquiring her diploma, she joined Hotel New Otani as a Sales Executive. “As a new Sales Executive, I had to put in great effort to learn every skill possible,” recalled Amy. Her efforts paid off. Amy was promoted after just six months. But, her big break came when she joined Traders Hotel. There, she was promoted to her current management post in just two years. She said: “My career in the hospitality industry had its ups and downs, but, I stayed positive and kept an open mind.” Secret
Formula Ask her what she thought was her winning formula, Amy was quick to attribute it to self-belief. That, she believes will see her progress in her career in the hospitality sector.
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You
have to hand it to career woman, Amy Lai. As the Assistant Director of
Sales - Business Development, at Traders Hotel, Singapore, she is responsible
for boosting sales figures, handling corporate clients, and promoting
the MICE (Meetings, Incentive, Conventions and Exhibitions) business for
her hotel. Amy is a shining example of an ITE graduate who has done well
for herself in her career.