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Overview

Course Duration

2 years

Type of course

Full-time

Campus where course is offered

ITE College West

Course Certification

Higher Nitec

Do you see yourself leading a team of Hospitality Professionals in the near future?

When you enrol in the Higher Nitec in Hospitality Operations course, you will be equipped with service skills and knowledge that are sought after by the hospitality and tourism industry. Your learning will take place in ITE’s authentic hands-on facilities that mirror those in the industry. You will gain knowledge in Front Office Operations, Executive Lounge Service, Housekeeping, Hospitality Data Analytics, Hospitality systems, Hospitality Events Management, and Customer Service.

Our programme includes a 6-month enhanced internship at one of the many establishments in the hospitality industry that partners with ITE.

What you'll learn

  • Handle room reservations
  • Handle guest arrival and departure
  • Provide guests services
  • Provide club floor services
  • Handle guest relations and service recovery
  • Perform housekeeping services

Entry Requirements

GCE 'O' level grades in English Language and 2 other subjects:

  • Grade 1-7 in English Language
  • Grade 1-7 in 2 other subjects
    To be eligible for selection, you must have sat for Mathematics (Elementary/Additional).

or

GCE 'N(A)' level grades in English Language and 2 other subjects:

  • Grade 1-3 in English Language
  • Grade 1-4 in Mathematics
  • Grade 1-5 in 3 other subjects; and
  • A total of 19 points or less for English, Mathematics and three other subjects (ELMAB3)*

* Eligible, graduating GCE N(A) students who applied and enrolled during the January intake under the Direct Entry Scheme,will undergo 10 weeks of preparatory programme followed by 2 years of Higher Nitec training.

or

Nitec GPA:
For more details on minimum entry requirements for Nitec graduates, please click here.

 

Students will be required to purchase a Laptop for the course. This is in addition to the course fees. Financial assistance is available to eligible students under ITE Opportunity Fund subject to terms and conditions. For more details on the minimum laptop specifications, please click here.

Progression Opportunities

Higher Nitec in Hospitality Operations graduates may apply for progression to the following Work-Study Diploma courses at ITE:


Higher Nitec in Hospitality Operations graduates with a Grade Point Average (GPA) of 2.0 and above may apply for progression to a Technical Diploma course at ITE. For more details on progression, please click here.

Higher Nitec in Hospitality Operations graduates with a GPA of 2.0 and above may also apply for progression to the first year of a related diploma course at the Polytechnics. For more details on diploma courses for progression, please refer to the Joint Polytechnic Admissions website.

Career Opportunities

Higher Nitec in Hospitality Operations graduates are employed by hotels and other establishments in the service sector. Some of the job titles held by graduates include Front Office Executive, Guest Relations Executive, Hotel Reservations Officer, Housekeeping Associate and Sales & Marketing Executive.