| Entry
Requirements |
For GCE 'O' school leavers, you need
to have at least Three GCE 'O' Level
Grades:
 Grades 1 - 7 in
English Language,
Grades 1 - 7 in
Mathematics (Elementary or Additional) and
Grades 1 - 7 in
one other subject.
For ITE graduates, you must have obtained at
least a Grade Point Average (GPA) of 2.8 for
your Nitec in Service Skills, Nitec in Info-Communications Technology, Nitec in Multimedia Technology or Nitec in
Digital Media Design qualifications.
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| Course
Synopsis |
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On completion of the course, students should be able
to:
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| Campus(es) Offering This Course |
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The duration of this course is two years and is conducted at ITE College West (Clementi Campus).
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| Videoclip
on Learning Environment
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| To view snippets of the learning environment, please click here. |
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| Progression
Opportunities
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Higher Nitec in Business-Information Technology graduates who are awarded the Certificate of Merit (COM) may apply for admission to the first year of related diploma courses at the polytechnics. After completing the diploma, you can go on to pursue a degree course at the university.
Higher Nitec in Business-Information Technology graduates who are COM holders may apply for polytechnic courses in the following areas:
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Accountancy & Finance |
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Banking & Financial Services |
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Business Information Technology |
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Business Informatics |
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Information Technology |
For more details on related diploma courses, please refer to the website of each polytechnic.
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| Career
Prospects |
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Higher Nitec in Business-Information Technology graduates are employed by government departments, statutory boards and private sector companies to support e-commerce operations in the areas of marketing, sales and customer service.
They are employed to:
Assist in creating web-based business applications
Assist in creating and updating web sites
Assist in conducting online market research
Provide call centre support services, pre-sale services and post-sale services
Some of the job titles held by Higher Nitec in Business-Information Technology graduates include:
Business-IT Service Personnel
Contact Centre Agent
Customer Service Representative
Based on the 2006 graduate employment survey, the mean gross monthly salary of Higher Nitec in Business-Information Technology graduates is about $1,350. There are excellent opportunities for career advancement to supervisory positions and beyond. The challenge is to prepare yourself by upgrading your technical skills and knowledge by taking up higher-level courses.
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| Course
Structure |
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To obtain the Higher Nitec in Business-Information Technology certification, you need to accumulate at least 70 credits.
CERTIFICATION
Credits required for certification
| Core Modules |
52
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| Life Skills Modules |
10
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| Elective Modules |
8
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| Total |
70 |
CORE MODULES
- Business Communication (7 credits)
On completion of the module, students should be able to communicate effectively and handle both oral and written communications required in a business/work environment.
- Office Applications (5 credits)
On completion of the module, students should be able to produce office documents, process and organise data, create simple personal and business homepage and create presentations using commonly used software packages as well as send, retrieve and search for information using internet and electronic mail.
- Business Fundamentals (6 credits)
On completion of the module, students should be able to give an overview of the general business and the importance of international business. Students are also trained to explain the use of statistics in business and to interpret common statistical information. Students are also trained on customer service strategies, standards and recovery.
- e-Business Applications (6 credits)
On completion of the module, students should be able to create and manage web based e-business applications. This would involve creating web pages; incorporate images, links, tables, forms and other multimedia elements into HTML documents. This also includes the creation of dynamic and interactive web pages using basic scripting language and incorporating Java applets. The training also covers issues relating to ethics and intellectual property protection.
- Customer Relationship Management (7 credits)
On completion of the module, students should be able to cultivate good customer service quality, customer contact and rapport, manage their needs and expectations, obtain feedback and handle service breakdown and recovery.
- Principles of Marketing (6 credits)
On completion of the module, students should be able to apply the basic concepts of marketing involving the use of the four elements of a marketing mix, namely; product, price, place and promotion as a tool for developing a marketing plan.
- Computer Systems (7 credits)
On completion of the module, students should be able to install hardware and software components of a computer system and its related peripherals and be able to provide basic computer troubleshooting, maintenance and support.
- Project (8 credits)
On completion of the module, students should be able to prepare project requirements, project schedule, identify and secure required resources, implement project, prepare project report and present the completed project.
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LIFE SKILLS MODULES
- Life Skills for Personal Development (8 credits)
Life skills in broad terms are the foundation skills and personal qualities
that an individual can transfer from one job setting to another to manage
and adapt to changes in technology and work environments.
- Sports and Wellness I (1 credit)
On completion of the module, students should be able to maintain a fit and healthy body and develop an appreciation of sports and games.
- Sports and Wellness II (1 credit)
On completion of the module, students should be able to maintain a fit and healthy body and develop an appreciation of sports and games.
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ELECTIVES
Electives (Course Specific) |
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- Entrepreneurship (4 credits)
On completion of the module, students should be able to apply knowledge and skills acquired from the course to identify a business opportunity and to develop a business plan for launching and operating a small enterprise. The training also covers market competitor analysis, and fundamentals of business finance.
- Public Relations (5 credits)
On completion of the module, students should be able to describe the role of public relations, and the scope and nature of public relations work.
- Principles of International Commerce (4 credits)
On completion of the module, students should be able to apply the knowledge and skills acquired from the course to identify a business opportunity and to develop a business plan for launching and operating a small enterprise. The training also covers market and competitor analysis, and fundamentals of business finance.
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| Electives (Inter-disciplinary) |
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- Tourism and Product Services (4 credits)
On completion of the module, students should be able to describe the various products and services that are offered in the travel and tourism industry and other travel-related services.
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| Electives (General) |
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- Business Mandarin (3 credits)
Students should be able to converse in Mandarin in the business environment and be able to develop skills in interpreting business correspondence. The scope of training covers brief introduction of business environment, business etiquette, communication techniques and business correspondence.
- Industry Attachment (2 to 3 credits)
Students who are attached to an organisation are trained to integrate and apply the knowledge and skills acquired in the programme to develop and prepare a real-life business proposal or plan for the organisation.
- Overseas Experiential Programme (1 to 3 credits)
On completion of the module, students should be able to develop leadership qualities, self-confidence, independence, cross-cultural interaction skills and other life skills. |
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