frequently asked questions and answers on best AND WISE PROGRAMMES

General

1.                  What is the rationale for replacing BEST/WISE with Singapore Employability Skills System (ESS) Workplace Literacy & Numeracy (WPLN) Programmes?

The BEST programme was started way back in 1983 to equip adult workers with literacy and numeracy skills up to Primary School Leaving Examination (PSLE) standard while the WISE programme was launched in 1987 to help workers upgrade to the equivalent of “N” level and upon graduation, to further their training at the Institute of Technical Education.  Although their curricula had been revised a few times, they are more generic in nature.

The ESS is an industry-endorsed and employer-validated system and all ESS programmes, including ESS-WPLN programmes, are more current and relevant to actual workplace requirements and practices.  This makes learning easier and more work-relevant for adult workers.  Being a new programme, employers and participants can also be assured that the curricula are current and updated. 

Given this, it makes sense for Government to promote newer and better programmes. 

2.                  When will the BEST/WISE programmes be phased out?

They will officially be phased out by 2009.  But ITE will have its last intake for Module 1 of BEST and WISE programmes in Jan 07 and Mar 07 respectively.  ITE will continue to run classes for BEST and WISE Modules 2, 3 and 4 based on demand between now and 2009 to allow existing participants who are in the process of completing Module 1 or have already completed Module 1 to finish their programme and obtain all the 4 BEST or WISE certificates within 2 years from the commencement of Module 1.

3.                  How will existing participants be affected by the phase-out?

Existing participants will not be affected.  ITE will continue to run classes for BEST/WISE Modules 2, 3 and 4 based on demand between now and 2009 to allow participants who are in the process of completing Module 1 or have already completed Module 1 to finish their programme and obtain all the 4 BEST or WISE certificates within 2 years from the date of commencement of Module 1.  During this 2-year grace period, Government will continue to subsidise the training and participants will continue to pay fees at the current rates. 

4.                  What will happen if participants are unable to finish the programme before this deadline?

Anyone who is unable to finish the programme by the end of the 2 years’ grace period can switch over to the ESS-WPLN system.  What they will need to do is to take an appraisal at the Centre for Employability Skills (CES) which will determine his current level of competency and recommend an appropriate training module under the ESS system.  He will receive ESS-WPLN certificates certifying his current competency level for his reading, listening and numeracy skills upon completion of the appraisal.   

5.                  Will BEST/WISE participants receive credits for entry into ESS-WPLN courses? 

Participants who intend to switch to ESS-WPLN training midway through BEST/WISE courses can do so at any time but they need to sit for an appraisal at the Centre for Employability Skills (CES) to determine their current literacy level.  They can then progress along the ESS-WPLN system.

6.                  Will BEST/WISE certifications still be recognised by employers for job applications or by ITE for entry into Nitec courses?

Yes, BEST/WISE certifications will continue to be recognised by employers or by ITE for entry into Nitec courses.

7.                  Is it compulsory for a participant to take the Computer Adaptive Test (CAT), even if he already holds a BEST or WISE certificate?

Yes. It is compulsory for a person to take the CAT so that an accurate assessment of his abilities can be made to ensure that he is placed at the right entry level for the ESS-WPLN course.   

8.                  Are ESS-WPLN certificates considered equivalent to BEST/WISE certificates?

No, it is not appropriate to equate ESS-WPLN certificates with BEST/WISE certificates as the two systems are very different in curriculum design, method of assessment and benchmarks.  For instance, while the BEST and WISE certificates are equivalent to PSLE and ‘N’ level certificates, Level 8, the highest proficiency level in the ESS-WPLN course, cover competencies beyond ‘O’ level English standard. Nonetheless, based on the results of 400 ITE students (mostly N level) who sat for the CAT, we note that there is some correlation between the academic qualification and the WPLN competency level of these students.   The findings show that there is a tendency for participants who have N level qualifications to score Level 5 – High Intermediate level in both literacy and numeracy.

Importantly, ITE has also accepted ESS-WPLN credentials as alternative entry criteria for some of its Nitec courses which hitherto require N level or WISE Level 4 qualification for enrolment. 

9.                  What are the differences in course fees between the BEST/WISE programmes and ESS-WPLN programmes?

Both the BEST/WISE programmes and ESS-WPLN programmes are national programmes targeted at raising the literacy and numeracy levels of workers who have missed out on formal education so that they can take on higher value-added jobs.  In this spirit, the Government is committed to keeping the fees for ESS-WPLN training low. The ESS-WPLN programmes will cost a little more but they will remain affordable.  The current course fees for BEST/WISE programmes range from $10 - $30 per module for Singapore Citizens and PRs.  The course fees for ESS-WPLN programmes are in the same region, i.e. $20 - $50 per module, for Singapore Citizens and Permanent Residents.

10.             Who are the training providers of BEST/WISE programmes between now and the phase-out date?

ITE will continue to deliver BEST and WISE training until they are phased out.  NTUC LearningHub is currently reviewing its decision to offer BEST classes.  Interested parties may wish to contact NTUC LearningHub directly for more details.

11.             Which are the training providers for ESS-WPLN programmes?

There are currently 5 accredited ESS-WPLN providers.  NTUC LearningHub and British Council have started running classes.  The remaining 3, SSA Consulting, Training Vision and FTC Kaplan will start classes as soon as demand picks up. 

12.             Can anyone sign up for ESS-WPLN training?

Yes, the ESS-WPLN training will be made available to both employer-sponsored and self-sponsored participants if they are assessed as needing training after sitting for the appraisal at ESS.  Employer-sponsored participants can apply via their employers to the 5 accredited ESS-WPLN training providers, whereas self-sponsored participants can apply directly to the providers participating in the public walk-in scheme.

List of training providers participating in the public walk-in scheme

 

Training provider

Contact details

FTC Kaplan

 

Email:            admin@ftckaplan.com.sg

NTUC Learning Hub

Tel:                  64166611

Email:             enquiries@ntuclearninghub.com

SSA Consulting Group

Tel:                  68422282

Email:             contact@ssagroup.com

Training Vision

Tel:                  64673341

Email:             enquiries@trainingvision.com.sg

13.             Will ESS-WPLN qualifications be recognised by ITE for entry into its Nitec courses?

Yes, ESS WPLN qualifications will be accepted for certain full-time and part-time Nitec courses. 

14.             How do I find out more about ESS?

You can visit WDA’s website at http://wsq.wda.gov.sg/GenericSkills.