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Overview

Course Duration

7 hours

Type of course

Part-time

Campus where course is offered

ITE College East

Course Certification

SkillsFuture Certificate of Competency (CoC)
You will learn to set up a chatbot to engage customers upon completion of the course.

What you'll learn

  • Introduction to current trends in customer service
  • Set up ChatBot for customer service and engagement
  • Mini Project to set up a chatbot for various functions such as identifying location, implement selling mechanics and facilitating reservations

Entry Requirements

This is an introductory course for learners who are new to the subject. No prior knowledge is required.

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