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Course Duration

7 hours

Type of course


Campus where course is offered

ITE College East

Course Certification

SkillsFuture Certificate of Competency (CoC)

This course equips participants with the knowledge and skills to set up a ChatBot to engage customers.

Fee for this course can be paid using SkillsFuture Credits. 
Please visit for more information.

SkillsFuture Course Reference Number: TGS-2018507509

Training Schedule 

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What you'll learn

- Current trends in customer service

- Use of ChatBot for customer service and engagement

- Set up ChatBot for identifying location, selling mechanics and facilitating reservations

Entry Requirements

This is an introductory course for learners who are new to the subject. No prior knowledge is required.


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