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Course Duration

2 years

Type of course


Campus where course is offered

ITE College Central ITE College East ITE College West

Course Certification

You could be working anywhere: corporate settings, government agencies, schools, hospitals, you name it!

You could play an important role in any organisation by taking up this course. You will learn to handle front-desk services and sales engagements, organise business events, and provide service recovery in business functions. If you enjoy going the extra mile for your clients, this is definitely the course for you!

With the expanding digital economy, services are becoming increasingly seamless and digital. The right knowledge and skillsets become vital for a successful career in the service industry.

You will be kept abreast of the fast-changing digital landscape through modules like Introduction to Data Analytics & Cyber Security, Social Media Marketing and Customer Relationship & System.

What you'll learn

  • Respond to customer queries and feedback
  • Provide reception services
  • Organise and reporting data
  • Handle workplace communication
  • Perform administrative function

Entry Requirements

GCE ‘O’ level grades in any 2 subjects:

  • Grade 1-8


GCE ‘N’ level passes in English Language and 2 other subjects:

  • Grade A-D or Grade 1-5


Students will be required to purchase a Laptop for the course. This is in addition to the course fees. Financial assistance is available to eligible students under ITE Opportunity Fund subject to terms and conditions. For more details on the minimum laptop specifications, please click here.

Progression Opportunities

Nitec in Business Services graduates with a minimum Grade Point Average (GPA) of 2.0 may apply for progression to the following Work-Study Diploma courses at ITE:

Nitec in Business Services graduates with a GPA of 3.5 and above may apply for progression to the first year of a related diploma course at the Polytechnics. For more details on diploma courses for progression, please refer to the Joint Polytechnic Admissions website

Nitec in Business Services graduates with a GPA of 2.8 and above may also apply for progression to related Higher Nitec courses offered by ITE. For more information on progression, please click here.

Career Opportunities

Nitec in Business Services graduates are employed in many sectors. Some of the job titles held by graduates include Executive Assistant, Sales Coordinator, Receptionist, Telesales Officer and Customer Service Representative.