Course Details Anchor Navigation

Overview

Course Duration

2 years

Type of course

Traineeship

Campus where course is offered

ITE College West

Course Certification

Nitec

How many times have you walked into a store and wished you received better service? 

In this course, we teach our students to promote goods and services by assisting customers in their queries while delivering a memorable customer experience. 

You will learn to promote merchandise, serve customers, arrange merchandise for display and perform a variety of retail shop operations. 

 

What you'll learn

  • Promote products and services
  • Perform suggestive and cross-selling
  • Interact with customers face-to-face
  • Provide customer service
  • Handle merchandise
  • Manage stock inventory
  • Arrange display of merchandise
  • Perform cashiering

Entry Requirements

Completed GCE 'N' or GCE 'O' Level

Progression Opportunities

Nitec in Retail Services graduates with a minimum GPA of 2.0 may apply for progression to the following Work-Study Diploma courses at ITE:

Nitec in Retail Services graduates with a GPA of 3.5 and above may apply for progression to the first year of a related diploma course at the Polytechnics. For more details on diploma courses for progression, please refer to the Joint Polytechnic Admissions website.

Nitec  in Retail Services graduates with a GPA of 2.8 and above may also apply for progression to related Higher Nitec  courses offered by ITE.

 



For general queries on the course, please email ang_renee@ite.edu.sg or call 6590 2429.

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Career Opportunities

Nitec in Retail Services is your gateway to an exciting career with established Fashion Retailer, Consumer Goods Retailer and IT & Mobile Retailer. Job titles held by graduates include Retail Sales Associate, Retail Assistant and Customer Service Ambassador.