Duration: 2 years
Course Type: Full-time
Would you like to create remarkable customer experience? Everyone can provide a service but creating a “wow” customer experience requires much more. Join this course if you want a head start to Singapore's booming service industry.
You will learn to develop a customer-centric and service & safety precautionary mindset to deliver a memorable experience to customers. You will be equipped with sought-after skills like handling omni-channel communication, service experience design and customer data insights. Using digital business solutions, you will also learn to engage and delight customers with diverse needs and expectations in various service jobs like healthcare, info-communication, hospitality, banking and finance, government agencies, transport, IT, retail and other corporate businesses.