Frequently Asked Questions (FAQs)

Graduation Matters
1. I have not received my Certificate of Merit / Diploma with Merit and folder. What do I do?

If you have not received your COM / DWM and folder by mid-Aug 2020, please reach out to us at:

ITE Headquarters & ITE College Central
Tel: 1800 222 2111 / 6590 2211
Email: or

ITE College East 
Tel: 6590 2262 

ITE College West
Tel: 6590 2628

2. I am a Course Medal recipient. When would I receive my Course Medal and Course Medal Certificate?

The Course Medal and Course Medal Certificate would be sent to you via courier service by Aug 2020.

Graduation Attire

3. Where do I rent or purchase a graduation attire for photo-taking?

For more information on the graduation attire, please visit