Nitec in Retail Services 

Course Overview  |  Entry Requirements  |  Duration and Venue  | Progression Opportunities | Career Prospects



Course Overview

You walk into a retail shop and the latest apparel catches your eye. Have you ever wondered what happens behind the scenes before your favourite apparel gets onto the display shelf?

In this course, we teach our students to promote goods and services by assisting customers in their queries while delivering a memorable customer experience.

You will learn to promote merchandise, serve customers, arrange merchandise for display and perform a variety of retail shop operations.

Acquire knowledge and skills which are highly relevant to the industry

  • Promote products and services
  • Perform suggestive and cross-selling
  • Interact with customers face-to-face
  • Provide customer service
  • Handle merchandise
  • Manage stock inventory
  • Arrange display of merchandise
  • Perform cashiering





Entry Requirements

To apply for the Nitec in Retail Services course, you need to have:

Subject Grade
Completed GCE 'N' or GCE 'O' Level   -


Duration and Venue

This is a two-year course and is available at :

  • ITE College West for up to 4 days per week; and
  • Sponsoring Companies for On-the-Job Training (ITE will help you find a sponsoring company.)

Progression Opportunities

Nitec in Retail Services graduates with a Grade Point Average (GPA) of 3.5 and above may apply for progression to the first year of a related diploma course at the Polytechnics. For more details on diploma courses for progression, please refer to the Joint Polytechnic Admissions website.

Nitec in Retail Services graduates with a Grade Point Average (GPA) of 2.0 and above may apply for progression to related ITE Work-Study Diploma (previously known as Work-Learn Technical Diploma). For more details, please click here.

Nitec in Retail Services graduates with a GPA of 2.8 and above may also apply for progression to related Higher Nitec courses offered by ITE. For more information on progression, please click here.

Career Prospects

Nitec in Retail Services is your gateway to an exciting career with established Fashion Retailer, Consumer Goods Retailer and IT & Mobile Retailer. Job titles held by graduates include Retail Sales Associate, Retail Assistant and Customer Service Ambassador. 


For more information

For general queries on the course, please email or call 6590 2215.


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