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Course Duration

2 years

Type of course


Campus where course is offered

ITE College West

Course Certification

Higher Nitec

We Serve with Grace and Poise!

When you enrol in the Higher Nitec in Hospitality Operations, you will be equipped with service skills and knowledge that are sought after by the hospitality and tourism industry. Your learning will take place in ITE’s authentic hands-on facilities that mirror those in the industry. You will gain knowledge in Front Office Operations, Executive Lounge Service, Housekeeping, Hospitality Law and Hospitality systems, Hospitality Sales and Events Management, and Customer Service.

Our programme includes a 6-month enhanced internship at one of the many establishments in the hospitality industry that partners with ITE.

What you'll learn

  • Handle room reservations
  • Handle guest arrival and departure
  • Provide butler and concierge service
  • Provide business centre services
  • Provide executive lounge services
  • Handle guest relations and service recovery
  • Perform housekeeping services
  • Perform sales and marketing functions
  • Handle events

Entry Requirements

GCE 'O' level grades in English Language and 2 other subjects:

  • Grade 1-7 in English Language
  • Grade 1-7 in 2 other subjects
    To be eligible for selection, you must have sat for Mathematics (Elementary/Additional).


GCE 'N(A)' level grades in English Language and 2 other subjects:

  • Grade 1-3 in English Language
  • Grade 1-4 in Mathematics
  • Grade 1-5 in 3 other subjects; and
  • A total of 19 points or less for English, Mathematics and three other subjects (ELMAB3)*

* Eligible, graduating GCE N(A) students who applied and enrolled during the January intake under the Direct Entry Scheme,will undergo 10 weeks of preparatory programme followed by 2 years of Higher Nitec training.


Nitec GPA:
For more details on minimum entry requirements for Nitec graduates, please click here.


Successful students will be required to purchase a Laptop which will cost about $500 - $1,500 for the 2-year course. This is in addition to the course fees. Financial assistance is available for eligible students under ITE Opportunity Fund subject to terms and conditions. For more details of the specifications for the device, please click here.

Progression Opportunities

Higher Nitec in Hospitality Operations graduates with a Grade Point Average (GPA) of 2.0 and above may apply for progression to the first year of a related diploma course at the Polytechnics. For more details on diploma courses for progression, please refer to the Joint Polytechnic Admissions website.

Higher Nitec in Hospitality Operations graduates with a GPA of 3.0 and above may apply for progression to the Technical Diploma in Culinary Arts course conducted by ITE in collaboration with Institut Paul Bocuse, France. For more details on the diploma course, please click here.

Career Opportunities

Higher Nitec in Hospitality Operations graduates can be employed by hotels and other establishments in the hospitality sector. Some of the job titles held by graduates include Hospitality Services Executive, Front Office Executive, Guest Relations Executive and Guest Services Assistant.