NHG Health and ITE Ink Partnership to advance healthcare skills and innovation

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Synopsis

1

Building Active Communities

Students from the Technical Diploma in Health & Exercise Coaching are trained to conduct fitness assessments, provide personalised health coaching, and deliver lifestyle education. Through these assessments, individuals are encouraged to take charge of their wellbeing before health issues arise.

In partnership with the Silver Generation Office (SGO), the outreach arm of the Agency for Integrated Care, the students collaborated with Active Ageing Centres (AACs) to engage seniors living in the vicinity and facilitated health and exercise related programmes tailored to the needs of each AAC. Through this initiative students were able to foster meaningful connections with seniors and promote active ageing. By investing in the strengthening of social connections, this meaningful collaboration contributes towards seniors being able to age well within the community.

Partner: SGO
Showcase by Technical Diploma in Health & Exercise Coaching students

• Sharing of students’ learning experiences

• Health and fitness assessment demonstration

• Presentation of practicum experiences

2

Lifestyle and Behavioural Change for a Healthier You

With Singapore’s ageing population, preventive health has become increasingly vital in sustaining a robust healthcare system. This initiative focuses on fitness assessments, personalised health coaching, and lifestyle education to encourage individuals to make informed decisions about their wellbeing.

Through efforts ranging from fitness appraisals to nutritional guidance, the programme strengthens individual health while fostering healthier families and communities.

Showcase by Technical Diploma in Health & Exercise Coaching students

• Facilitation of preventive health advisories, including smoking cessation and healthy eating habits

3

Physical Activity as Medicine

Exercise is Medicine Singapore (EIMS), the local chapter of a global initiative by the American College of Sports Medicine, advocates physical activity as a prescription for good health. The initiative promotes physical activity as an integral component of prevention and management of many medical conditions. Through its focus on exercise prescription, EIMS empowers physicians and healthcare providers to make physical activity assessment and promotion a standard in patient care.

Partner: EIMS

Showcase by Technical Diploma in Health & Exercise Coaching students

• Facilitation of a fitness challenge activity (eg, single leg stand)

• Sharing by healthcare partner representatives on the initiative’s objectives and impact

4

Makan Power Snacks

ITE x NKF Makan Power Snacks is a collaborative initiative where ITE students develop kidney-friendly snacks for patients undergoing dialysis at selected National Kidney Foundation (NKF) centres. The project promotes the creation of nutritious, affordable, and innovative snack options that support kidney health and raise awareness of the role of diet in managing chronic conditions.

Partner: NKF
Showcase by students from Nitec in Pastry & Baking, and Nitec in Western Culinary Arts

• Presentation of kidney-friendly snack prototypes developed in collaboration with NKF

5

Care Compass

With advancements in healthcare technology and rising patient expectations, hospitals are enhancing service quality through more effective wayfinding solutions. This project, carried out by WSDip trainees at the National University Hospital (NUH), focuses on improving the patient journey from the Wellness Centre to Radiology. Guided by user feedback, the team introduced targeted enhancements such as a QR-linked step-by-step video guide and improved wayfinding posters featuring clear snapshots of key points along the route to Radiology. These improvements led to more accurate navigation, reduced patient anxiety, and a smoother transition between the two service points.

Partner: NUH

Showcase by WSDip in Patient Management & Services graduate

• Display of improved patient navigation tools

• Presentation of feedback-driven enhancements to patient communication, such as a QR-linked video guide and enhanced wayfinding poster

6

CarePay

To improve the outpatient discharge process, this initiative streamlines payment efficiency and enhances communication within healthcare settings. By enabling patients to indicate their preferred payment mode before leaving the clinic, the process reduces waiting times and minimises administrative delays. These improvements contribute to a smoother patient experience while enhancing coordination among care teams and improving PSA productivity.

Partners: Tan Tock Seng Hospital, NHG Health

Showcase by WSDip in Patient Management & Services graduate

• Demonstration of refined outpatient payment procedures

• Explanation of workflow improvements that enhance communication and efficiency

7

ChatBot (NHG Health x ITE Collaboration)

In partnership with KTPH and NHG Health, ITE College West co-developed an AI-powered chatbot to support PSAs in their daily operations. The chatbot serves as a smart reference tool that provides instant access to work-related information, such as procedures and guidelines. This innovation enhances service accuracy, streamlines patient enquiry handling, and increases PSA confidence and efficiency.

Partners: KTPH and NHG Health

Showcase by Higher Nitec in Customer Experience student

• Explanation of chatbot features and benefits

• Demonstration of chatbot applications in PSA daily operations

8

Save a Heart, Save a Life

The Singapore Heart Foundation (SHF) promotes heart health and strives to reduce disability and mortality caused by cardiovascular diseases and stroke. In addition to providing public education in life-saving skills such as CPR and AED use - which strengthens emergency preparedness during cardiac situations. SHF also encourages heart-healthy eating by equipping individuals with practical knowledge for healthier dietary choices and lifestyle guidance.

Partner: SHF

Showcase by Higher Nitec in Sport Management students

• Demonstration of CPR techniques using the kiosk

• Facilitation of salt taste tests and blood pressure measurement activities