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  4. Workforce Skills Qualification (WSQ)
  5. Application procedure (Workforce Skills Qualification - WSQ)

Application procedure (Workforce Skills Qualification - WSQ)

Understand more about the application procedure for the Workforce Skills Qualification (WSQ) courses.

Last updated 27 August 2025

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Mode of application
Mode of payment
Withdrawal and refund

STEP* will be used to administer all ITE Continuing Education & Training (CET) courses starting from 1 April 2024 onwards. For company sponsorship, you will need Corppass to log in to STEP Company Portal. Find out how companies can be onboarded to STEP [PDF, 100 KB].

*STEP – Skills Training & Enhancement Portal, the new one-stop learning portal to manage all courses and learning needs across the 5 polytechnics and ITE.

STEP

Skills Training & Enhancement Portal

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Mode of application

You may contact our Customer & Visitor Centres during the registration period if you need assistance. STEP will require SingPass authentication. Please ensure you have a SingPass account and bring along all relevant documents, including:

  • NRIC or Work Pass

  • Highest Education Certificate

Do note:

  • For timely processing and confirmation of registration, do ensure that all information and necessary documents are provided.

  • Registration will close 3 days before course start date or when the class is full.

  • You will receive a class confirmation email when class is confirmed.

Mode of payment

If you are paying using your SkillsFuture Credit (SFC), do note that the “One-Off SkillsFuture Credit Top-Up” will expire on 31 December 2025.  This credit can be used only for courses starting on or before 31 December 2025.

The “One-Off SkillsFuture Credit Top-Up” is a one-off SFC top-up of $500 given by the government in 2020, for all eligible Singaporeans aged 25 or above.

For more information, please refer to SSG’s website and log in to check your SFC balance.

For self-sponsored individuals:

  1. SkillsFuture Credit (SFC)

  2. VISA, Mastercard, NETS

  3. Post Secondary Education Account (PSEA)

For company sponsorship:

  • Interbank GIRO

Withdrawal and refund

In the event that the course is cancelled due to unforeseen circumstances, a full refund will be given. 

Refund mode: PayNow.

Respective percentage of refund

Date of receipt of written notice

Refund of fee

More than or equal to 14 days before course commencement

100%

Less than 14 days before course commencement

50%

On or after course commencement

Nil

  • All refunds will be via PayNow.

  • To apply for PayNow service, you are required to have e-banking/internet banking.

  • For individuals, please link your NRIC/FIN to your personal bank account. 

  • For companies, please link your company's UEN to the company's bank account.