Conversational Malay for the Workplace

This course equips you with essential conversational skills to interact professionally with colleagues, clients and members of the public in everyday workplace situations.

You will learn how to introduce yourself clearly, ask and respond to questions, and give simple instructions or directions using appropriate tone and polite expressions. Through guided practice, you’ll gain familiarity with key sentence structures, commonly used workplace vocabulary and useful verb forms—enabling you to communicate more naturally and effectively.

Whether you’re supporting customer service, engaging with the community, or collaborating with Malay-speaking colleagues, this course helps you develop the confidence to communicate with clarity, professionalism and cultural sensitivity.

Course duration: 16 hours

What you'll learn

• Pronunciation & Malay Sound System

• Basic Sentence Structure & Negation

• Greetings, Professional Register & Politeness

• Question Formation & Information Gathering

• Core Verb System (meN-, ber-, di-, ter-)

• Workplace Vocabulary and Commonly known terms used in Public Service

• Time, Dates & Numbers

• Giving Directions & Location Descriptions

• Modal Verbs & Softening Language

Target Audience

• Public officers from ministries and statutory boards

• Administrative officers

• Members of the public seeking workplace-relevant Malay communication skills

Entry requirements

• No prior knowledge of Malay required.

• Participants should possess basic English proficiency.

• Suitable for beginner learners

• Participants should be prepared to engage actively in roleplays and simulations.

Fees

Fee for this course can be paid using SkillsFuture Credits.

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