Conversational Malay for the Workplace
ITE College Central
Short Courses
Language
Business
Build confidence in speaking Malay at work through practical, real-life communication scenarios.
This course equips you with essential conversational skills to interact professionally with colleagues, clients and members of the public in everyday workplace situations.
You will learn how to introduce yourself clearly, ask and respond to questions, and give simple instructions or directions using appropriate tone and polite expressions. Through guided practice, you’ll gain familiarity with key sentence structures, commonly used workplace vocabulary and useful verb forms—enabling you to communicate more naturally and effectively.
Whether you’re supporting customer service, engaging with the community, or collaborating with Malay-speaking colleagues, this course helps you develop the confidence to communicate with clarity, professionalism and cultural sensitivity.
Course duration: 16 hours
What you'll learn
Pronunciation & Malay Sound System
Basic Sentence Structure & Negation
Greetings, Professional Register & Politeness
Question Formation & Information Gathering
Core Verb System (meN-, ber-, di-, ter-)
Workplace Vocabulary and Commonly known terms used in Public Service
Time, Dates & Numbers
Giving Directions & Location Descriptions
Modal Verbs & Softening Language
Target Audience
Public officers from ministries and statutory boards
Administrative officers
Members of the public seeking workplace-relevant Malay communication skills
Entry requirements
No prior knowledge of Malay required.
Participants should possess basic English proficiency.
Suitable for beginner learners
Participants should be prepared to engage actively in roleplays and simulations.
Fees
Fee for this course can be paid using SkillsFuture Credits.
STEP* will be used to administer all ITE Continuing Education & Training (CET) courses. For first-time users of STEP, please register and sign in here.
*STEP – Skills Training & Enhancement Portal, the new one-stop learning portal to manage all courses and learning needs across the 5 polytechnics and ITE.
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