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Emotional Intelligence and Care - Building Positive Relationships
ITE College East
Short Courses
Human Resource
Business
Discover the power of Emotional Intelligence (EI) and transform your interactions at work and in the classroom.
Course duration: 14 hours
Discover the power of Emotional Intelligence (EI) and transform your interactions at work and in the classroom. By understanding and applying EI principles, Bronfenbrenner's Ecological Systems Theory, and effective communication strategies, you can build stronger, more productive relationships. Whether you are an educator, social worker, manager, or just looking to improve your interpersonal skills, this course is designed to help you gain trust, build rapport, and foster cooperation.
What you'll learn
Introduction to Emotional Intelligence (EI) and Human Behaviour
The 5 components of EI and their power to influence and persuade
Impact of EI on mental health and emotional wellbeing
The 4 communication styles and interactional behaviours
Effective verbal and non-verbal communication to gain trust and build rapport
Repairing and strengthening personal and professional relationships
Entry requirements
Nil
Fees
Fee for this course can be paid using SkillsFuture Credits.
STEP* will be used to administer all ITE Continuing Education & Training (CET) courses starting from 1 April 2024 onwards. For first-time users of STEP, please register and sign in here.
*STEP – Skills Training & Enhancement Portal, the new one-stop learning portal to manage all courses and learning needs across the 5 polytechnics and ITE.
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