Facilitation Skills

Course duration: 14 hours

Mode of training: Classroom

Curious about how to create engaging and successful interactions? In this course, you'll learn the basics of facilitation and why it is important. Practice through role-playing, case studies, and hands-on activities. Gain skills in managing conflicts, fostering inclusive and respectful spaces, and guiding group processes.

What you'll learn

Introduction to Facilitation

• Basics and importance of facilitation

• Role of a facilitator

• Facilitating small and large groups

Creating the Facilitation Environment

• Preparing materials and setting up

• Planning and designing sessions

Registering, Monitoring, and Optimising Feedback

• Listening skills

• Understanding group dynamics

• Recording feedback

Conducting Effective Facilitation Sessions

• Choosing methods

• Motivating participants

• Managing time 

Managing Challenging Stakeholders

• Identifying stakeholder types

• Resolving conflicts i

Creating Conducive Spaces for Engagement

• Developing openness and empathy

• Building rapport and trust

• Creating inclusive environments

Entry requirements

Nil

Fees

Fee for this course can be paid using SkillsFuture Credits.

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For enquiries, please contact STS2@ite.edu.sg.

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