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Institute of Technical Education
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Business & Services

Higher Nitec in Services – Retail & Online Business (Enhanced Curricular Structure)

Campus

ITE College West

Industry

Retail

Course type

Part-time

Certifications

Higher Nitec

Master the full spectrum of retail—from sales and digital marketing to e-commerce and analytics. Learn to elevate customer experiences across platforms and drive real business results in today’s fast-paced retail world!

Course duration: 18 months

What you'll learn

Learning points and E-Commerce & Digital Marketing Specialisation

Learning points

E-Commerce & Digital Marketing Specialisation

  • Handle a range of core retail operations such as receiving, pricing, replenishing and cashiering.

  • Develop basic visual merchandising skills in executing a visual presentation to enhance a retail store’s image, service, and merchandise to its customers.

  • Perform market research and plan, execute and evaluate a digital marketing strategy.

  • Implement retail supply chain operations: goods delivery process, collaboration with internal and external stakeholders, monitoring of supply chain operations and supply chain.

  • Determine target market, maintain inventory and supplier databases, assist in obtaining quotations, following up with suppliers and compute various pricing.

  • Implement improvements across different retail touchpoints (online & offline) through the use of data-driven solutions.

  • Craft compelling online retail experience by creating interesting and engaging live streaming videos to enhance customer experience. 

  • Create effective branding and advertising campaigns, using media processing techniques.

  • Handle e-commerce operations to achieve optimisation of resources ensuring a seamless end-to-end cycle.

  • Draw insights on the retail business performance through data analysis and the use of data visualisation tools.

Download Core module details [PDF, 148 KB]

Entry requirements

GCE 'O' level grades in English Language, Mathematics/Principles of Accounts and 1 other subject:

  • Grade 1-7 in English Language

  • Grade 1-8 in Mathematics (Elementary/Additional) or Principles of Accounts*

  • Grade 1-7 in one other subject

OR

  • Relevant Nitec qualifications (Business / Services); or

  • Relevant Nitec in Services qualifications (Business / Services); or

  • Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking, Listening, Reading, Writing and Numeracy, and one year relevant work experience; or

  • Completed four Foundation modules.

Applicants who do not meet the above entry requirements will need to complete Foundation modules before taking Core/Specialisation modules.

Entry requirements for Foundation modules

  • Completed GCE ‘O’ Levels; or

  • Completed GCE ‘N’ Levels; or

  • Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking and Listening, and Level 4 in Reading and Numeracy; or

  • Relevant ITE Skills Certificate (ISC); or

  • Nitec qualification (non-related); or

  • Nitec in Services qualifications (non-related).

Progression opportunities

Flowchart of CET progression from no qualification to university via Nitec, Higher Nitec, and diplomas

Career opportunities

Higher Nitec in Retail & Online Business graduates obtain training in digital marketing and merchandising which widen their opportunities to be employed by retail and wholesale establishments for both shop front and back-end office. Some of the job titles held by graduates include Marketing Executive, E-commerce Executive, Retail Merchandiser, Retail Executive.

Related courses

Higher Nitec in Services – Logistics & Supply Chain Management (Enhanced Curricular Structure)

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