Higher Nitec in Services – Business Administration (Enhanced Curricular Structure)

Course duration: 24 months

The course duration is 2 to 4 years.

Specialisations and Offering Colleges

Human Resource

• College Central

• College East

• College West

Financial Services

• College Central

• College East

What you'll learn

• Handle talent acquisition and related activity.

• Coordinate onboarding and offboarding activity.

• Handle compensation and benefits administration.

• Organise employee learning and well-being programmes.

• Perform customer service using digital channels.

• Provide after-sales care and advice.

• Create awareness of product and service.

• Provide efficient and quality customer service.

• Perform digital marketing activity such as updating websites and social media accounts.

Download Core module details [PDF, 153 KB]

Entry requirements

3 GCE ‘O’ Level Grades:

• Grade 1-7 in English Language;

• Grade 1-8 in Mathematics (Elementary/Additional) or Principles of Accounts;

• Grade 1-7 in one of the other subject

Applicants must have sat for Mathematics (Elementary/Additional).

OR

• Nitec in Services qualifications; or

• Nitec qualifications (Business/Services Skills); or

• Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking, Listening, Reading, Writing and Numeracy, and one year relevant work experience; or

• Completed four Foundation modules.

Applicants who do not meet the above entry requirements will need to complete Foundation modules before taking Core/Specialisation modules.

Entry requirements for Foundation modules

• 2 GCE 'O' Level Grades (Grade 1-8) in any two subjects; or

• 3 GCE 'N' Level Passes (Grade A-D or Grade 1-5) in English Language and two other subjects; or

• Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking and Listening, and Level 4 in Reading, Writing and Numeracy.

Progression opportunities

Career opportunities

Higher Nitec in Services – Business Administration (Human Resource) graduates are employed as Human Resource Associates who are equipped with administrative and business knowledge to support a range of human resource functions in an establishment. Their roles include handling talent acquisition and related activities, coordinating onboarding and offboarding activities, Handling compensation and benefits administration, organising employee learning and well-being programmes, providing workplace administrative support and participating in career progression planning and manpower reporting.

Higher Nitec in Services – Business Administration (Financial Services) graduates are employed as Customer Service Officers who provide operational and finance administration support in an organisation. Their role includes performing customer service using digital channels, providing after-sales care and advice, creating awareness of product and service, providing efficient and quality customer service, performing digital marketing activity such as updating websites and social media accounts and tracking status of customer applications for products and services.

Related courses

Higher Nitec in Services - Event Management (Enhanced Curricular Structure)

Higher Nitec in Services – Accounting (Enhanced Curricular Structure)

Higher Nitec in Services – Logistics & Supply Chain Management (Enhanced Curricular Structure)