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Institute of Technical Education
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Hospitality

Higher Nitec in Services - Hospitality Operations

Campus

ITE College West

Certifications

Higher Nitec

Course type

Part-time

Industry

Hotel & Accommodation Services

Get industry-ready with hands-on training in hotel operations, events, and customer service! Gain in-demand hospitality skills in real-world settings that mirror top hotels—perfect for launching your career in tourism and hospitality.

Course duration: 18 months

The course duration is 1.5 years to 3 years.

This course is being phased out and is offered to ongoing students only.

What you'll learn

  • Handle room reservations

  • Handle guest arrival and departure

  • Provide executive lounge  and business centre services

  • Handle guest relations and service recovery

  • Perform housekeeping services

  • Perform sales and marketing functions

  • Handle events

Download Core module details [PDF, 146 KB]

Entry requirements

3 GCE ‘O’ Level passes in:

  • English Language (Grade 1- 7)

  • Two other subjects (Grade 1-7)

Applicants must have sat for Mathematics (Elementary or Additional). 

OR

  • Nitec in Services qualifications; or

  • Nitec qualifications [business/services skills]

Progression opportunities

Flowchart of CET progression from no qualification to university via Nitec, Higher Nitec, and diplomas

Career opportunities

Higher Nitec in Services - Hospitality Operations graduates can be employed by hotels and other establishments in the hospitality sector. Some of the job titles held by graduates include Hospitality Services Executive, Front Office Executive, Guest Relations Executive and Guest Services Assistant.

For more details on application, click here.

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