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Institute of Technical Education
Business & Communication

Master Global Logistics for Cross-Border E-Commerce

Campus

ITE College West

Course type

Short Courses

Industry

Logistics

Business

Successful cross-border e-commerce requires more than making a purchase or placing an order. Understanding shipping, customs, import costs and delivery processes can help individuals and businesses make better logistics decisions.

This practical course introduces the essentials of cross-border e-commerce logistics, with practical examples covering shipping methods, customs clearance, import duties and GST, landed costs and shipment tracking.

Participants will also explore cost management, inventory, delivery performance and customer service to better manage cross-border purchases and small-scale e-commerce operations.

Course duration: 8 hours

What you'll learn

  • Plan Cross-Border Purchases: Learn about shipping methods, delivery timelines, courier services, cost calculation and Incoterms.

  • Navigate Customs Clearance Requirements: Understand the customs process, documentation, prohibited and restricted goods, and cargo tracking.

  • Calculate Import Duties and GST: Understand Singapore GST, exemption thresholds, dutiable value and landed-cost calculations.

  • Manage Delivery Expectations and Issues: Learn about tracking platforms, delivery timeframes, common delivery issues and consumer protection.

  • Optimise Micro-Business Logistics Operations: Understand cost management, basic inventory management, delivery KPIs and customer service standards.

Target Audience

This course is suitable for aspiring or existing micro-business owners, online sellers, procurement and purchasing support staff, and individuals who regularly make cross-border e-commerce purchases.

Entry requirements

No formal entry requirements or prior logistics knowledge are required. Participants should have basic digital literacy and be able to use online shopping platforms, email or mobile applications.

Fees

Fee for this course can be paid using SkillsFuture Credits.

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