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Information & Digital Technology

Work-Study Diploma in Cloud Management & Operations (Infrastructure Support)

Campus

ITE College East

Certifications

Work-Study Diploma

Course type

Work-Study

Industry

Infocomm Technology

Boost your IT career with our Work-Study Diploma! Gain hands-on skills in system infrastructure, end-user support, and incident management, empowering you to keep business IT operations running smoothly and efficiently.

Course duration: 30 months

Prerequisite

  • Work well with others in a team environment

  • Able to articulate and discuss ideas, thoughts and information effectively to achieve common outcomes

  • Able to understand and co-relate information from multiple disciplines to synthesise knowledge and insights, as well as  guide decisions

Job role

An Infrastructure Support Engineer support IT system infrastructure, end-user computing devices, as well as to perform IT service operations and incident management to ensure smooth running of the IT systems for business operations. The work he/she performs includes the following:

  • Support IT system infrastructure

  • Deploy Client Desktop Applications

  • Manage end-user computing devices

  • Perform IT service operations and incident management

Work-study training pattern

Block Release (subject to changes) - Alternating between blocks of daily classroom lessons at ITE and periods of On-the-Job Training at the workplace.

Click here for Course Module Details [PDF, 973 KB]

Some of our partners

NCS Pte Ltd | CLOUD KINETICS CONSULTING PTE. LTD. | DATUMSTRUCT (S) PTE LTD

Employers that wish to offer training places, please click HERE.

What you'll learn

  • Manage Cloud Security

  • Administer Operating System

  • Manage Network Infrastructure

  • Manage Virtualisation Infrastructure

  • Perform Cloud Service Operation

  • Automate Infrastructure Operation

  • Perform Development Operations

  • Automate Infrastructure Using Tools

Entry requirements

Applicants must meet the following minimum entry requirements:

  1. ITE graduates from any one of the following courses + pass company screening & interview;

    • Nitec with GPA ≥ 2:

      • All courses from School of Electronics & Info-Comm Technology

    • Higher Nitec:

      • All courses from School of Electronics & Info-Comm Technology

OR

  1. In-service employees+ with:

    • Equivalent qualifications such as Workplace Literacy & Numeracy (WPLN) Level 5 and above

    • Relevant work experience

    • Strong employer endorsement

+In-service employee may be invited for an admission interview

Career opportunities

Work-Study Diploma in Cloud Management & Operations (Infrastructure Support) graduates are employed by companies and organisations in the ICT sector.

Some job titles held are Associate Infrastructure Support Engineer and Associate Systems Support Engineer.

Career advancement prospect will improve when graduates acquire experience and upgrade their skills and knowledge.

Cloud Infrastructure Support WSDip career path from Technician to Engineering Manager

For general queries, please refer to https://www.ite.edu.sg/about-ite/contact-us.

Apply now

Related courses

Work-Study Diploma in Cloud Management & Operations (Cloud Operations)

Work-Study Diploma in Cyber Security & Forensics

Work-Study Diploma in Data Centre Infrastructure & Operation

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