Work-Study Diploma in Cloud Management & Operations (Infrastructure Support)

Course duration: 30 months

Prerequisite

• Work well with others in a team environment

• Able to articulate and discuss ideas, thoughts and information effectively to achieve common outcomes

• Able to understand and co-relate information from multiple disciplines to synthesise knowledge and insights, as well as  guide decisions

Job role

An Infrastructure Support Engineer support IT system infrastructure, end-user computing devices, as well as to perform IT service operations and incident management to ensure smooth running of the IT systems for business operations. The work he/she performs includes the following:

• Support IT system infrastructure

• Deploy Client Desktop Applications

• Manage end-user computing devices

• Perform IT service operations and incident management

Training pattern

Hybrid Release - Trainees attend daily lessons at ITE for a continuous period at the start, and after will attend lessons for one day per a week and spend the remainder of the work-week at the workplace for OJT.

Click here for Course Module Details [PDF, 973 KB]

Some of our partners

NCS Pte Ltd | CLOUD KINETICS CONSULTING PTE. LTD. | TERRABIT NETWORKS PTE. LTD.

Employers that wish to offer training places, please click HERE.

What you'll learn

• Manage Cloud Security

• Administer Operating System

• Manage Network Infrastructure

• Manage Virtualisation Infrastructure

• Perform Cloud Service Operation

• Automate Infrastructure Operation

• Perform Development Operations

• Automate Infrastructure Using Tools

Entry requirements

Applicants must meet the following minimum entry requirements:

1. ITE graduates from any one of the following courses + pass company screening & interview;

   • Nitec with GPA ≥ 2:

     • All courses from School of Electronics & Info-Comm Technology

   • Higher Nitec:

     • All courses from School of Electronics & Info-Comm Technology

OR

2. In-service employees⁺ with:

   • Equivalent qualifications such as Workplace Literacy & Numeracy (WPLN) Level 5 and above

   • Relevant work experience

   • Strong employer endorsement

⁺In-service employee may be invited for an admission interview

Career opportunities

Work-Study Diploma in Cloud Management & Operations (Infrastructure Support) graduates are employed by companies and organisations in the ICT sector.

Some job titles held are Associate Infrastructure Support Engineer and Associate Systems Support Engineer.

Career advancement prospect will improve when graduates acquire experience and upgrade their skills and knowledge.

For general queries on the course, please email ibt@ite.edu.sg.

Apply now

Related courses

Work-Study Diploma in Cloud Management & Operations (Cloud Operations)

Work-Study Diploma in Cyber Security & Forensics

Work-Study Diploma in Data Centre Infrastructure & Operation