Work-Study Diploma in E-commerce & Retail

Course duration: 30 months

Own your Future in the Evolving Retail Landscape

COVID-19 alongside shifting consumer landscape, have led to many retailers investing heavily in their digital infrastructure, allowing consumers to have greater choice across physical and digital channels with easy access to information for purchase decisions. Against this backdrop, there is a continuous need to hire and groom more retail and e-commerce professionals. 

This course equips trainees with the skills and knowledge to thrive in the dynamic world of e-commerce and modern omni-channel retail. The curriculum integrates traditional retail practices with the latest e-commerce strategies and explores cutting-edge retail technologies, to build a career in a constantly evolving industry where seamless customer experiences are pivotal.

Prerequisite

Outgoing and pro-active individual with excellent communication and interpersonal skill. Willing to work on a flexible work-week including weekends, evenings and public holidays. Possess excellent problem solving and multitasking skills in effectively handling multiple and concurrent tasks.

Take the first step towards a rewarding career in the exciting world of e-commerce and retail. Register your interest today! 

Work-Study Training pattern

Day Release - Two half days of classroom lessons per week at ITE, with the remaining work-week spent at the workplace for On-the-Job Training.

Click here for Course Module Details [PDF, 466 KB]

Some of our partners

DFI Retail Group | Uniqlo | Toys ‘R’ Us | Sephora | Skechers | Pet Lovers Centre | Wing Tai Retail 

Employers that wish to offer training places, please click HERE.

What you'll learn

• Manage in-store retail operations

• Provide customer immersive experience & service innovation

• Perform category management & merchandising

• Manage e-commerce operations & marketing

• Manage logistics & supply chain

• Perform retail analytics

• Develop business strategy

• Develop leadership and people management skills

Entry requirements

Applicants must meet the following minimum entry requirements:

1. ITE graduates from any one of the following courses + pass company screening & interview;

   • Nitec with GPA ≥ 2

     • All Courses from School of Business & Services

     • Hospitality Operations

   • Higher Nitec:

     • All Courses from School of Business & Services

     • Hospitality Operations

     • Visual Merchandising

OR

2. In-service employees⁺ with:

   • Equivalent qualifications such as Workplace Literacy & Numeracy (WPLN) Level 5 and above

   • Relevant work experience

   • Strong employer endorsement

⁺In-service employee may be invited for an admission interview

Career opportunities

Work-Study Diploma in E-Commerce & Retail graduates are employed by organisations in the retail sector.  Some job titles held are:

• Retail Executive 

• Senior/Retail Supervisor

• Store Manager

• Sales Supervisor

• Marketing Executive

• Merchandiser

• E-Commerce Executive

* Positions hired for will depend on work experience and performance

For general queries on the course, please email ibt@ite.edu.sg.

Apply now

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