Work-Study Diploma in Hotel & Restaurant Management

Course duration: 30 months

This course offers you the chance to learn essential skills and gain hands-on experience in hotel operations. You will explore exciting areas like front office, housekeeping, and restaurant management, preparing you for a rewarding career in a dynamic industry.

Prerequisite

To thrive in this role, you need to be organised, friendly, and great at solving problems. You will work with a team to ensure guests have a wonderful experience, even during busy times. If you enjoy working with diverse people and are open to flexible hours, including weekends, this could be the perfect path for you.

Job role

A Hotel Supervisor plays a vital role in ensuring smooth daily operations in the front office, housekeeping, and restaurant areas of a hotel. They address guests' concerns, gather feedback, and lead their team to achieve top-notch service and operational excellence.

Their responsibilities include but not limited to the following:

• Manage guest experiences

• Foster a supportive team environment

• Promote hospitality products, services and events

• Monitor shift performance

• Supervise the front office, housekeeping and restaurant service area

Work-study training pattern

Block Release - Alternating between blocks of daily classroom lessons at ITE and periods of On-the-Job Training at the workplace.

Click here for Course Module Details [PDF, 297 KB]

Some of our partners

Amara Singapore   |   Crowne Plaza Changi Airport   |   Conrad Singapore Marina Bay

Employers that wish to offer training places, please click HERE.

What you'll learn

• Manage guest experiences

• Foster a supportive team environment

• Promote hospitality products, services and events

• Monitor shift performance

• Supervise the front office, housekeeping and restaurant service areas

Entry requirements

Applicants must meet the following minimum entry requirements:

1. ITE graduates from any one of the following courses + pass company screening & interview;

   • Nitec with GPA ≥ 2

     • All Courses

   • Higher Nitec:

     • All Courses

OR

2. In-service employees⁺ with:

   • Equivalent qualifications such as Workplace Literacy & Numeracy (WPLN) Level 5 and above

   • Relevant work experience

   • Strong employer endorsement

⁺In-service employee may be invited for an admission interview

Career opportunities

Work-Study Diploma in Hotel & Restaurant Management graduates can be employed by hotels and F&B establishments. Some of the job titles held by graduates include Front Office Executive (Supervisor), Assistant Housekeeper and Service Supervisor (F&B Supervisor).

For general queries, please refer to https://www.ite.edu.sg/about-ite/contact-us.

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Related Courses

Work-Study Diploma in Culinary Arts & Management

Work-Study Diploma in Event Management

Work-Study Diploma in Lifestyle & Recreation Management