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Overview

Course Duration

1 year 6 months

Type of course

Part-time

Campus where course is offered

ITE College West

Course Certification

Higher Nitec
This course provides students with the skills and knowledge to support a spectrum of retail functions ranging from offline to online, in the areas of retail sales, retail analytics, merchandising, marketing including digital marketing, logistics and e-commerce solutions, to the enhancing of customer journey over physical and e-platforms, to provide a quality customer experience that would result in heightened business performance.

What you'll learn

  • Handle a range of core retail operations such as receiving, pricing, replenishing and cashiering x
  • Develop basic visual merchandising skills in executing a visual presentation to enhance a retail store’s image, service, and merchandise to its customers.
  • Perform market research and plan, execute and evaluate a digital marketing strategy.
  • Implement retail supply chain operations: goods delivery process, collaboration with internal and external stakeholders, monitoring of supply chain operations and supply chain.
  • Determine target market, maintain inventory and supplier databases, assist in obtaining quotations, following up with suppliers and compute various pricing.
  • Implement improvements across different retail touchpoints (online & offline) through the use of data-driven solutions.
  • Craft compelling online retail experience by creating interesting and engaging live streaming videos to enhance customer experience. 
  • Create effective branding and advertising campaigns, using media processing techniques.
  • Handle e-commerce operations to achieve optimisation of resources ensuring a seamless end-to-end cycle.
  • Draw insights on the retail business performance through data analysis and the use of data visualisation tools.

Entry Requirements

GCE 'O' level grades in English Language, Mathematics/Principles of Accounts and 1 other subject:

(i) Grade 1-7 in English Language

(ii) Grade 1-8 in Mathematics (Elementary/Additional) or Principles of Accounts*

(iii) Grade 1-7 in one other subject

 

OR

 

Relevant Nitec qualifications (Business / Services); or

Relevant Nitec in Services qualifications (Business / Services); or

Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking, Listening, Reading, Writing and Numeracy, and one year relevant work experience; or

Completed four Foundation modules.

 

Applicants who do not meet the above entry requirements will need to complete Foundation modules before taking Core/Specialisation modules.

 

Entry requirements for Foundation modules:

Completed GCE ‘O’ Levels; or

Completed GCE ‘N’ Levels; or

Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking and Listening, and Level 4 in Reading and Numeracy; or

Relevant ITE Skills Certificate (ISC); or

Nitec qualification (non-related); or

Nitec in Services qualifications (non-related).

Progression Opportunities

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Career Opportunities

Higher Nitec in Retail & Online Business graduates obtain training in digital marketing and merchandising which widen their opportunities to be employed by retail and wholesale establishments for both shop front and back-end office. Some of the job titles held by graduates include Marketing Executive, E-commerce Executive, Retail Merchandiser, Retail Executive, Operations Executive and Procurement Executive.