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Overview

Course Duration

1 year 6 months

Type of course

Part-time

Campus where course is offered

ITE College West

Course Certification

Higher Nitec
This course provides students with the skills and knowledge to support a spectrum of retail functions ranging from offline to online, in the areas of retail sales, retail analytics, merchandising, marketing including digital marketing, logistics and e-commerce solutions, to the enhancing of customer journey over physical and e-platforms, to provide a quality customer experience that would result in heightened business performance.

What you'll learn

  • Handle a range of core retail operations such as receiving, pricing, replenishing and cashiering x
  • Develop basic visual merchandising skills in executing a visual presentation to enhance a retail store’s image, service, and merchandise to its customers.
  • Perform market research and plan, execute and evaluate a digital marketing strategy.
  • Implement retail supply chain operations: goods delivery process, collaboration with internal and external stakeholders, monitoring of supply chain operations and supply chain.
  • Determine target market, maintain inventory and supplier databases, assist in obtaining quotations, following up with suppliers and compute various pricing.
  • Implement improvements across different retail touchpoints (online & offline) through the use of data-driven solutions.
  • Craft compelling online retail experience by creating interesting and engaging live streaming videos to enhance customer experience. 
  • Create effective branding and advertising campaigns, using media processing techniques.
  • Handle e-commerce operations to achieve optimisation of resources ensuring a seamless end-to-end cycle.
  • Draw insights on the retail business performance through data analysis and the use of data visualisation tools.

Entry Requirements

Minimum Entry Requirement (Either One Qualification)

Entry Point 1 (New)
A:  Completed GCE ‘O’ Levels
B:  Completed GCE ‘N’ Levels
C:  Workplace Literacy & Numeracy (WPLN)
-  Level 5 in Speaking and Listening; AND
-  Level 4 in Reading and Writing or Numeracy
D:  Relevant ITE Skills Certificate (ISC)
E: Nitec qualification (non-related)
F:  Nitec in Services/Technology qualifications (non-related)

Entry Point 2 (Revised with additional pathways)
G:  GCE 'O' level grades in English Language, Mathematics/Principles of Accounts and 1 other subject:
-  Grade 1-7 in English Language
-  Grade 1-8 in Mathematics (Elementary/Additional) or Principles of Accounts
-  Grade 1-7 in one other subject
H:  Relevant Nitec qualifications [Business/ Services]
I:  Relevant Nitec in Services qualifications [Business/ Services]
J:  WPLN 5 + 1 year relevant work experience


OR

 

Nitec in Technology qualifications; or

Nitec qualifications (Technical Skills); or

Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking, Listening, Reading, Writing and Numeracy, and one year relevant work experience; or

Completed four Foundation modules

 

Applicants who do not meet the above entry requirements will need to complete Foundation modules before taking Core/Specialisation modules.

 

Entry requirements for Foundation modules:

2 GCE 'O' Level Grades (Grade 1-8) in any two subjects; or

3 GCE 'N' Level Passes (Grade A-D or Grade 1-5) in Mathematics or Science and two other subjects; or

Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking and Listening, and Level 4 in Reading and Numeracy.

Progression Opportunities

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Career Opportunities

Higher Nitec in Retail & Online Business graduates obtain training in digital marketing and merchandising which widen their opportunities to be employed by retail and wholesale establishments for both shop front and back-end office. Some of the job titles held by graduates include Marketing Executive, E-commerce Executive, Retail Merchandiser, Retail Executive, Operations Executive and Procurement Executive.