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Course Duration

12 hours

Type of course

Short Courses

Campus where course is offered

ITE College Central

Do you have a product to sell but am unsure where you can sell it; or are you selling your product in-store but hoping to expand your customer base? If your answer is 'yes', then this is the course that will give you a head start. Here, you will appreciate the different stages of the sales cycle and online customer service strategies to apply at each stage. You will also learn about existing online platforms that can be tapped on easily to sell your products.

Fee for this course can be paid using SkillsFuture Credits. Visit for more information.

SkillsFuture Course Reference Number: TGS-2017504541 

Mode of Training: Classroom

*STEP will be used to administer all ITE Continuing Education & Training (CET) courses starting from 1 April 2024 onwards.  For first time users of STEP, please register and sign in here.

*STEP – Skills Training & Enhancement Portal, the new one-stop learning portal to manage all courses and learning needs across the 5 polytechnics and ITE.

What you'll learn

  • Familiarise the stages of the sales cycle and customer service strategies. 
  • Understand how product image, good edited images and quality product descriptions affect sales
  • Explore selling products on Carousell. 
  • Build a free website for your products
  • Explore other e-commerce platforms like eBay, Gumtree and others

Entry Requirements