If you are customer-centric and enjoy engaging people, this is the course for you.
This diploma prepares you for a professional career in Customer Service for the aviation sector. You will work on managing ground-handling services including passenger and baggage check-in, arrival and departure duties, service disputes as well as handle lost and found baggage. Trainees will also be equipped with the knowledge of handling passengers with special requirements.
Employers that wish to offer training places, please click HERE.