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- Higher Nitec in Passenger Services (3 years)
Higher Nitec in Passenger Services (3 years)
ITE College Central
ITE College East
Higher Nitec
Full-time
Air Transport
Prepare for a career in airports or cruise centres. Gain skills in check-in, crisis management and passenger assistance. Learn travel operations, cultural diversity, and modules like Air Cargo, Terminal Safety, Transport Technology and Service Design
Course duration: 36 months
What you'll learn
Check-in passengers
Provide meet-and-assist services
Handle arrival and departure of passengers
Handle passenger enquiries
Manage non-routine situations and conflicts
Identify workplace safety and security issues
Perform dangerous goods acceptance
Certification Requirements, Course Structure and Module Objectives [PDF, 155 KB]
General Electives and Life Skills Modules [PDF, 148 KB]
Entry requirements
Admission to Year 1 of the 3-year curriculum structure:
GCE 'O' level grades in any 2 subjects:
Grade 1-8
OR
GCE ‘N’ level passes in English Language and 2 other subjects:
Grade A-D or Grade 1-5
Students will be required to purchase a Laptop for the course. This is in addition to the course fees. Financial assistance is available to eligible students under ITE Opportunity Fund subject to terms and conditions. For more details on the minimum laptop specifications, please click here [PDF, 122 KB].
Progression opportunities
Higher Nitec in Passenger Services graduates may apply for progression to the following Work-Study Diploma courses at ITE:
Work-Study Diploma in Customer Experience Management (Aviation Track)
Work-Study Diploma in Customer Experience Management (Lifestyle & Consumer Track)
Higher Nitec in Passenger Services graduates with a Grade Point Average (GPA) of 2.0 and above may apply for progression to a Technical Diploma course at ITE. For more details on progression, please click here [PDF, 148 KB].
Higher Nitec in Passenger Services with a GPA of 2.0 and above may also apply for progression to the first year of a related diploma course at the Polytechnics. For more details on diploma courses for progression, please refer to the Joint Polytechnic Admissions website.
Career opportunities
The Higher Nitec in Passenger Services course is a gateway for aspiring graduates to embark on a highly rewarding career in the air, land and sea transport industry. Career opportunities include Passenger Service Agents, Cabin Crew, Customer Service Officers and other roles which support the operation of the air, land and sea transport industry.