Higher Nitec in Retail & Online Business (3 years)

Course duration: 36 months

The business world is always changing, and ITE is here to help you keep up! Our courses are designed to give you the skills and knowledge you need for a successful career in various industries. You will learn about the latest trends and technologies that are shaping the future of business.

Choose Your Path

At ITE, you can specialise in one of two exciting areas:

1. E-Commerce & Digital Marketing

As a Retail Executive, you will connect traditional shops with the online world. You will learn how to provide excellent customer service while using modern technology to make shopping better for everyone. This role is fast-paced and exciting, allowing you to stay updated with the latest tech to boost sales and improve the shopping experience.

2. Wholesale Business

If you choose the Wholesale Business path, you will become an Operations & Procurement Executive. This role is all about supporting different parts of the wholesale industry, focusing on business-to-business (B2B) connections. You will gain valuable skills in international trade, managing suppliers, and ensuring smooth operations in the global marketplace.

Why choose ITE?

Our courses will set a strong foundation for your future career. You will be ready to take on challenges and succeed in the ever-evolving business world. Join us at ITE and start your journey towards a bright future!

Specialisations and Offering Colleges

E-Commerce & Digital Marketing

• College Central

• College East

• College West

Wholesale Business

• College Central

• College East

What you'll learn

• Promote products and services through face-to-face, online and live streaming modes

• Provide customer service

• Perform cashiering

• Handle merchandise

• Manage stock inventory

• Arrange display of merchandise

• Perform marketing and sales promotions activities

• Assist in the buying process

• Assist in supply chain operations

• Provide immersive retail experience

• Create digital content for e-commerce

• Coordinate e-commerce operations

• Perform retail analytics

• Implement sustainability measures

• Handle wholesale orders and inventory

• Perform wholesale operations and procurement

• Liaise with clients and partners

• Coordinate order fulfilment and sale

• Coordinate international trade requirements

Certification Requirements, Course Structure and Module Objectives [PDF, 165 KB]

General Electives and Life Skills Modules [PDF, 148 KB]

Entry requirements

Admission to Year 1 of the 3-year curriculum structure:

• Completed GCE 'N' or GCE 'O' Level

Students will be required to purchase a laptop for the course. This is in addition to the course fees. Financial assistance is available to eligible students under ITE Opportunity Fund subject to terms and conditions. For more details on the minimum laptop specifications, please click here [PDF, 122 KB].

Progression opportunities

Higher Nitec in Retail & Online Business graduates may apply for progression to the following Work-Study Diploma courses at ITE:

• Work-Study Diploma in Community Engagement & Development

• Work-Study Diploma in Customer Experience Management (Aviation Track)

• Work-Study Diploma in Customer Experience Management (Lifestyle & Consumer Track)

• Work-Study Diploma in E-Commerce & Retail

• Work-Study Diploma in Event Management

• Work-Study Diploma in Hotel & Restaurant Management

• Work-Study Diploma in Lifestyle & Recreation Management

• Work-Study Diploma in Logistics & Supply Chain Management

• Work-Study Diploma in Media Communication & Digital Marketing

• Work-Study Diploma in Patient Management & Services

• Work-Study Diploma in Security Operations

• Work-Study Diploma in Tourism Management

Higher Nitec in Retail & Online Business graduates with a Grade Point Average (GPA) of 2.0 and above may apply for progression to a Technical Diploma course at ITE. For more details on progression, please click here [PDF, 148 KB].

Higher Nitec in Retail & Online Business graduates with a GPA of 2.0 and above may also apply for progression to the first year of a related diploma course at the Polytechnics. For more details on diploma courses for progression, please refer to the Joint Polytechnic Admissions website.

Career opportunities

Higher Nitec in Retail & Online Business graduates obtain training in digital marketing and merchandising which widen their opportunities to be employed by retail and wholesale establishments for both shop front and back-end office. Some of the job titles held by graduates include Marketing Executive, E-commerce Executive, Retail Merchandiser, Retail Executive, Operations Executive and Procurement Executive.

Related courses

Higher Nitec in Passenger Services (3 years) (wef Jan 2024 intake)

Higher Nitec in Tourism (3 years)

Higher Nitec in Event Management (3 years)

Higher Nitec in Business Administration (3 years)

Higher Nitec in Logistics & Supply Chain Management (3 years)