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Course Duration

2 years 6 months

Type of course


Campus where course is offered

ITE College Central

Course Certification

Work-Study Diploma

Course Coverage

Within the global retail industry, supermarkets have emerged from the pandemic as top retailers. Many supermarkets have since pivoted to an omnichannel business model; which means a continuous need to hire and groom more retail and e-commerce professionals.

This diploma aims to equip trainees with the necessary knowledge and skills; to perform and build their retail career with a deep understanding of e-commerce and supermarket management - enabled by retail technology applications. 


Outgoing and pro-active individual with excellent communication and interpersonal skill. Willing to work on a flexible work-week including weekends, evenings and public holidays. Possess excellent problem solving and multitasking skills in effectively handling multiple and concurrent tasks.

Some of our partners: 

DFI Retail Group - Cold Storage | NTUC Fairprice Co-operative Ltd | Sheng Siong Supermarket Pte Ltd | Uniqlo | Toys ‘R’ Us

Employers that wish to offer training places, please click HERE.

What you'll learn

  • Manage in-store retail operations
  • Provide customer immersive experience & service innovation
  • Perform category management & merchandising
  • Manage e-commerce operations & marketing
  • Manage logistics & supply chain
  • Perform retail analytics
  • Develop business strategy
  • Develop leadership and people management skills

Entry Requirements

Applicants must meet the following minimum entry requirements:

  1. ITE graduates from any one of the following courses + pass company screening & interview;
    • Nitec with GPA ≥ 2
      • All Courses from School of Business & Services
      • Hospitality Operations
    • Higher Nitec:
      • All Courses from School of Business & Services
      • Hospitality Operations
      • Visual Merchandising


  2. In-service employees+ with:
    • Equivalent qualifications such as Workplace Literacy & Numeracy (WPLN) Level 5 and above
    • Relevant work experience
    • Strong employer endorsement

+In-service employee may be invited for an admission interview

Progression Opportunities

Work-Study Diploma graduates can apply to related full-time or part-time degree programmes in Nanyang Technological University (NTU), Singapore Institute of Technology (SIT) or Singapore University of Social Sciences (SUSS), subject to the admission requirements of the university.

Career Opportunities

Work-Study Diploma in E-Commerce & Retail graduates are employed by organisations in the retail sector.  Some job titles held are:

  • Retail Executive 
  • Senior/Retail Supervisor
  • Store Manager
  • Sales Supervisor
  • Marketing Executive
  • Merchandiser
  • E-Commerce Executive

* Positions hired for will depend on work experience and performance