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Course Duration

2 years 6 months

Type of course


Campus where course is offered

ITE College Central

Course Certification

Work-Study Diploma

Course Coverage

Within the global retail industry, supermarkets have emerged from the pandemic as top retailers. Many supermarkets have since pivoted to an omnichannel business model; which means a continuous need to hire and groom more retail and e-commerce professionals.

This diploma aims to equip trainees with the necessary knowledge and skills; to perform and build their retail career with a deep understanding of e-commerce and supermarket management - enabled by retail technology applications. 


Outgoing and pro-active individual with excellent communication and interpersonal skill. Willing to work on a flexible work-week including weekends, evenings and public holidays. Possess excellent problem solving and multitasking skills in effectively handling multiple and concurrent tasks.

Some of our partners: 

DFI Retail Group - Cold Storage | NTUC Fairprice Co-operative Ltd | Sheng Siong Supermarket Pte Ltd | Uniqlo | Toys ‘R’ Us

Employers that wish to offer training places, please click HERE.

What you'll learn

  • Manage in-store retail operations
  • Provide customer immersive experience & service innovation
  • Perform category management & merchandising
  • Manage e-commerce operations & marketing
  • Manage logistics & supply chain
  • Perform retail analytics
  • Develop business strategy
  • Develop leadership and people management skills

Entry Requirements

Applicants must meet the following minimum entry requirements:

  1. ITE graduates from any one of the following courses + pass company screening & interview;
    • Nitec with GPA ≥ 2
      • All Courses from School of Business & Services
      • Hospitality Operations
    • Higher Nitec:
      • All Courses from School of Business & Services
      • Hospitality Operations
      • Visual Merchandising


  2. In-service employees+ with:
    • Equivalent qualifications such as Workplace Literacy & Numeracy (WPLN) Level 5 and above
    • Relevant work experience
    • Strong employer endorsement

+In-service employee may be invited for an admission interview

Career Opportunities

Work-Study Diploma in E-Commerce & Retail graduates are employed by organisations in the retail sector.  Some job titles held are:

  • Retail Executive 
  • Senior/Retail Supervisor
  • Store Manager
  • Sales Supervisor
  • Marketing Executive
  • Merchandiser
  • E-Commerce Executive

* Positions hired for will depend on work experience and performance