The Work-Study Diploma seeks to equip trainees with the skills, knowledge and professional attributes to manage the operations at an attraction or a travel establishment in order to provide exemplary service experience for customers.
Trainees will acquire skills in the operations of attractions, resorts, travel and tour operators, customer behavior analytics, content curation and digital marketing as well as sustainable tourism practices application.
^ New for 2024, and content is subject to developmental changes
A team player with strong customer service experience providing frontline services to guests in the tourism industry. Trainees may need to perform rotating shifts, including weekends and public holidays
The job role of a Travel Consultant includes and not limited to planning and arranging customers’ travel experiences. Other roles include providing recommendation or expert advice on destinations, accommodations, transportation options, activities and travel itineraries that enables customers to make informed decisions. The consultant coordinates inbound and outbound tours, implement enhanced precautionary measures to ensure safe travels.
The job role of an Attraction Host includes and not limited to providing an engaging and informative experience for guests at the attraction. Other roles include providing a safe and enjoyable experience for guests, crowd management, safety instructions and enhancing the overall guest experience.
Some of our partners:
EU Holidays Pte Ltd | Chan Brothers Travel Pte Ltd | Woopa Travels Pte Ltd
Defence Collective Singapore | Mandai Wildlife Group | Resort World Singapore
Employers that wish to offer training places, please click HERE.