Our Service Commitment

We serve our students and stakeholders with professionalism and respect. We will strive to serve you in a timely manner with the following service standards:

ChannelWe Aim to

Emails with General Enquiries


Online Feedback Form

Respond to you within 3 working days.

For more complex enquiries or feedback, within 15 working days. We seek your patience and understanding that we may need more time for review before responding to you.

Service Commitment Poster