Course Details Anchor Navigation


Course Duration

1 year 6 months

Type of course


Campus where course is offered

ITE College West

Course Certification

Higher Nitec
When you enrol in the Higher Nitec in Hospitality Operations, you will be equipped with service skills and knowledge that are sought after by the hospitality and tourism industry. Your learning will take place in ITE’s authentic hands-on facilities that mirror those in the industry. You will gain knowledge in Front Office Operations, Executive Lounge Service, Housekeeping, Hospitality Law and Hospitality systems, Hospitality Sales and Events Management, and Customer Service.

The course duration is 1.5 years to 3 years.

What you'll learn

  • Handle room reservations
  • Handle guest arrival and departure
  • Provide executive lounge  and business centre services
  • Handle guest relations and service recovery
  • Perform housekeeping services
  • Perform sales and marketing functions
  • Handle events

Entry Requirements

3 GCE ‘O’ Level passes in:

  • English Language (Grade 1- 7)
  • Two other subjects (Grade 1-7)

 Applicants must have sat for Mathematics (Elementary or Additional). 


  • Nitec in Services qualifications (excluding Nitec in Services - Digital Animation, Product Design, Space Design, Visual
  • Nitec qualifications [business/services skills]

Progression Opportunities


Career Opportunities

Higher Nitec in Services - Hospitality Operations graduates can be employed by hotels and other establishments in the hospitality sector. Some of the job titles held by graduates include Hospitality Services Executive, Front Office Executive, Guest Relations Executive and Guest Services Assistant.


For more details on application, click here .