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Overview

Course Duration

2 years 6 months

Type of course

Work-Study

Campus where course is offered

ITE College East

Course Certification

Work-Study Diploma

This Work-Study Diploma course aims to equip trainees with the skills, knowledge and professional attributes to support IT system infrastructure, end-user computing devices, as well as to perform IT service operations and incident management to ensure smooth running of the IT systems for business operations.

Prerequisite:

  • Work well with others in a team environment
  • Able to articulate and discuss ideas, thoughts and information effectively to achieve common outcomes
  • Able to understand and co-relate information from multiple disciplines to synthesise knowledge and insights, as well as  guide decisions

Job Role:

An Infrastructure Support Engineer support IT system infrastructure, end-user computing devices, as well as to perform IT service operations and incident management to ensure smooth running of the IT systems for business operations. The work he/she performs includes the following:

  • Support IT system infrastructure
  • Deploy Client Desktop Applications
  • Manage end-user computing devices
  • Perform IT service operations and incident management


Some of our partners:

CrimsonLogic Pte Ltd | HCL Singapore Pte. Ltd | Terrabit Networks Pte Ltd | Infofabrica Consulting Pte Ltd | NCS Pte Ltd

Employers that wish to offer training places, please click HERE.

What you'll learn

  • Manage Cloud Security
  • Administer Operating System
  • Manage Network Infrastructure
  • Manage Virtualisation Infrastructure
  • Perform Cloud Service Operation
  • Automate Infrastructure Operation
  • Perform Development Operations
  • Automate Infrastructure Using Tools

Entry Requirements

Applicants must meet the following minimum entry requirements:

  1. ITE graduates from any one of the following courses:

    Nitec with GPA ≥ 2:

    • All courses from School of Electronics & Info-Comm Technology

    Higher Nitec:

    • All courses from School of Electronics & Info-Comm Technology

    OR

    In-service employees with:

    • Equivalent qualifications such as Workplace Literacy & Numeracy (WPLN) Level 5 and above
    • Relevant work experience
    • Strong employer endorsement
  2. Pass company screening and interview

Progression Opportunities

Work-Study Diploma graduates can apply to related full-time or part-time degree programmes in Nanyang Technological University (NTU), Singapore Institute of Technology (SIT) or Singapore University of Social Sciences (SUSS), subject to the admission requirements of the university.

Career Opportunities

Work-Study Diploma in Cloud Management & Operations (Infrastructure Support) graduates are employed by companies and organisations in the ICT sector.

Some job titles held are Associate Infrastructure Support Engineer and Associate Systems Support Engineer.

Career advancement prospect will improve when graduates acquire experience and upgrade their skills and knowledge.

Work Study Diploma ICT, Cloud Support