Transform your future with a Hospitality Diploma!
Are you ready to step into the exciting world of hospitality? This course offers you the chance to learn essential skills and gain hands-on experience in hotel operations. You will explore exciting areas like front office, housekeeping, and restaurant management, preparing you for a rewarding career in a dynamic industry.
Prerequisite:
To thrive in this role, you need to be organised, friendly, and great at solving problems. You will work with a team to ensure guests have a wonderful experience, even during busy times. If you enjoy working with diverse people and are open to flexible hours, including weekends, this could be the perfect path for you.
Job Role:
A Hotel Supervisor plays a vital role in ensuring smooth daily operations in the front office, housekeeping, and restaurant areas of a hotel. They address guests' concerns, gather feedback, and lead their team to achieve top-notch service and operational excellence.
Their responsibilities include but not limited to the following:
- Manage guest experiences
- Foster a supportive team environment
- Promote hospitality products, services and events
- Monitor shift performance
- Supervise the front office, housekeeping and restaurant service area
Training pattern:
Day Release: Trainees attend lessons at ITE for one day per a week and spend the remainder of the work-week at the workplace for OJT.
Click here for Course Module Details
Some of our partners:
Amara Singapore | Crowne Plaza Changi Airport
| Conrad Centennial Singapore
Employers
that wish to offer training places, please click HERE.
What you'll learn
• Manage guest experiences
• Foster a supportive team environment
• Promote hospitality products, services and events
• Monitor shift performance
• Supervise the front office, housekeeping and restaurant service areas