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Overview

Course Duration

2 years 6 months

Type of course

Work-Study

Campus where course is offered

ITE College West

Course Certification

Work-Study Diploma

Transform your future with a Hospitality Diploma!

Are you ready to step into the exciting world of hospitality? This course offers you the chance to learn essential skills and gain hands-on experience in hotel operations. You will explore exciting areas like front office, housekeeping, and restaurant management, preparing you for a rewarding career in a dynamic industry.

Prerequisite:

To thrive in this role, you need to be organised, friendly, and great at solving problems. You will work with a team to ensure guests have a wonderful experience, even during busy times. If you enjoy working with diverse people and are open to flexible hours, including weekends, this could be the perfect path for you.

 

Job Role:

A Hotel Supervisor plays a vital role in ensuring smooth daily operations in the front office, housekeeping, and restaurant areas of a hotel. They address guests' concerns, gather feedback, and lead their team to achieve top-notch service and operational excellence.

 

Their responsibilities include but not limited to the following:

  • Manage guest experiences
  • Foster a supportive team environment
  • Promote hospitality products, services and events
  • Monitor shift performance
  • Supervise the front office, housekeeping and restaurant service area

 

Training pattern:

Day Release: Trainees attend lessons at ITE for one day per a week and spend the remainder of the work-week at the workplace for OJT.

Click here for Course Module Details

 

Some of our partners:

Amara Singapore   |   Crowne Plaza Changi Airport   |   Conrad Centennial Singapore

Employers that wish to offer training places, please click HERE.

What you'll learn

• Manage guest experiences
• Foster a supportive team environment
• Promote hospitality products, services and events
• Monitor shift performance
• Supervise the front office, housekeeping and restaurant service areas

Entry Requirements

Applicants must meet the following minimum entry requirements:

  1. ITE graduates from any one of the following courses + pass company screening & interview;
    • Nitec with GPA ≥ 2
      • All Courses
    • Higher Nitec:
      • All Courses

    OR

  2. In-service employees+ with:
    • Equivalent qualifications such as Workplace Literacy & Numeracy (WPLN) Level 5 and above
    • Relevant work experience
    • Strong employer endorsement

+In-service employee may be invited for an admission interview

Career Opportunities

Work-Study Diploma in Hotel & Restaurant Management graduates can be employed by hotels and F&B establishments. Some of the job titles held by graduates include Front Office Executive (Supervisor), Assistant Housekeeper and Service Supervisor (F&B Supervisor).