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Overview

Course Duration

2 years 6 months

Type of course

Work-Study

Campus where course is offered

ITE College West

Course Certification

Work-Study Diploma

Course Coverage

A well-designed IT system works together as a coherent unit that supports responsive change and make businesses work more efficiently. There is a constant demand for trained IT system support engineers in implementing and maintaining data infrastructure and providing IT solutions that deliver value to an organisation.

This diploma course prepares you for a professional career in the Infocomm Media sector. You will be equipped with the skills and knowledge to deploy and test infrastructure hardware and software, as well as apply analytics and automation to optimise operational stability, efficiency and reliability of the infrastructure system.

Prerequisite:

The Infrastructure Support Executive is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

He/she should be a team player and proficient in infrastructure systems and network-related tools and techniques required by the organisation. He/she is expected to be familiar with the relevant software platforms on which the database is deployed.

He/she should be able to solve issues quickly and effectively as they arise. He/she is expected to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team. He/she is able to communicate effectively and displays high service level standards.

Job Role:

The Infrastructure Support Executive performs routine infrastructure operations and maintenance activities. He/She assists with monitoring infrastructure performance. He checks for problems in existing systems and modifies work processes by following defined procedures, processes and quality standards.

Some of our partners

BIT Solution Pte Ltd   |   AsiaPac Distribution Pte Ltd   |   JK Technology Pte Ltd

Employers that wish to offer training places, please click here.

For general queries on the course, please e-mail Jolene_P_X_Soh@ite.edu.sg or call 6590 2215.

What you'll learn

  • Manage cloud platform
  • Maintain enterprise network
  • Maintain enterprise system
  • Manage network infrastructure
  • Deploy robotic process automation
  • Perform data analysis and visualisation
  • Manage IT End-User Computing (EUC) system and service

Entry Requirements

Applicants must meet the following minimum entry requirements:

  1. ITE graduates from any one of the following courses:

    Nitec with GPA ≥ 2:

    • Electronics, Computer Networking & Communications
    • Infocomm Technology
    • Security Technology
    • Web Applications

    Higher Nitec:

    • Business Information Systems
    • Cyber & Network Security
    • Data Engineering
    • Electronics Engineering
    • IT Application Development
    • IT Systems & Networks
    • Security System Integration

    OR

    In-service employees with:

    • Equivalent qualifications such as Workplace Literacy & Numeracy (WPLN) Level 5 and above
    • Relevant work experience
    • Strong employer endorsement
  2. Pass company screening and interview

Progression Opportunities

Work-Study Diploma graduates can apply to related full-time or part-time degree programmes in Nanyang Technological University (NTU), Singapore Institute of Technology (SIT) or Singapore University of Social Sciences (SUSS), subject to the admission requirements of the university.

Career Opportunities

On completion of this diploma programme, you can take up jobs as Infrastructure Support Engineers.