A well-designed IT system works together as a coherent unit that supports responsive change and make businesses work more efficiently. There is a constant demand for trained IT system support engineers in implementing and maintaining data infrastructure and providing IT solutions that deliver value to an organisation.
This diploma course prepares you for a professional career in the Infocomm Media sector. You will be equipped with the skills and knowledge to deploy and test infrastructure hardware and software, as well as apply analytics and automation to optimise
operational stability, efficiency and reliability of the infrastructure system.
The Infrastructure Support Executive is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
He/she should be a team player and proficient in infrastructure systems and network-related tools and techniques required by the organisation. He/she is expected to be familiar with the relevant software platforms on which the database is deployed.
He/she should be able to solve issues quickly and effectively as they arise. He/she is expected to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team. He/she is able to communicate effectively
and displays high service level standards.
The Infrastructure Support Executive performs routine infrastructure operations and maintenance activities. He/She assists with monitoring infrastructure performance. He checks for problems in existing systems and modifies work processes by following
defined procedures, processes and quality standards.
Some of our partners
BIT Solution Pte Ltd | AsiaPac Distribution Pte Ltd | JK Technology Pte Ltd
Employers that wish to offer training places, please click here.
For general queries on the course, please e-mail Jolene_P_X_Soh@ite.edu.sg or call 6590 2215.