School of Business & Services

The School of Business & Services (SBS) at CW is home to some of the most passionate teaching staff in ITE. Our lecturers deliver innovative training and quality education to produce enterprising and employable graduates.

SBS also offers our students a conducive and authentic learning environment that encourages entrepreneurship, teamwork and creativity. The School consistently receives top billings for its programmes, student feedback and successful alumni.

We produce resourceful and intelligent young adult learners, who will continue to make a difference in the world.

Key Training Facilities 

Choc Spot (Blk 4 Level 2)

The training facility serves as both a practical and pre-Industry Attachment Programme training for our students. They are taught how to apply theoretical knowledge learned from retail selling, retail promotion, retail operations, customer service and visual merchandising in a real retail environment.

The Choc Spot is patronised by members of the public, giving our students some real hands-on experience.

Choc Spot


 

Customer Engagement Lab (Blk 4 Level 4)

The Customer Engagement Lab emulates a customer experience centre where students are immersed in scenarios reflective of actual customer interactions, allowing them to hone their problem-solving, communication and multitasking abilities.

The Lab serves as a bridge between theoretical learning and real-world application by complementing classroom instruction with a hands-on platform for students to apply their knowledge in a practical context.

This experiential learning approach enhances retention and understanding, as students witness the direct relevance of their academic studies to professional settings.

PULSE (Blk 2 Level 2)

PULSE is a transformative hub that nurtures the next generation of healthcare service personnel. It is designed to equip aspiring patient service associates with the knowledge, skills and practical insights required for success in a healthcare setting.

PULSE aids in the delivery of the curriculum covering a wide array of subjects, including healthcare ethics, patient interaction, medical terminologies, electronic health records and administrative tasks.

Spark Fitness Hub       

Spark Fitness Hub (Blk 4 Level 4)

The Spark Fitness Hub is a vibrant work space that will ignite the energy in our students to advocate a stronger intersection of fitness and healthcare through intense physical movements, anaerobic workouts and interval trainings.

It also supports fitness testing with state-of-the-art equipment; promote sporting technology using key analytic sensors and rehabilitative machinery.

The Spark Fitness Hub also serves a dual function as a certification centre for BCLS, CPR + AED, First-Aid and other fitness practitioner certifications. 

 

VIBES Retail Zone (Blk 2 Level 2)

VIBES epitomises industry-relevant and up-to-date retail training in three facilities - APEX, B.BOX and CHIC.

At APEX, students will go through the gamut of retail operations, including predictive analytics and customer service to sharpen their technical comptencies and soft skills.

B.BOX is where retail sales, marketing and promotion and live streaming are taught to enhance student’s marketing competencies and presentation skills. 

For the development of an attractive persona, CHIC aims to impart pointers on personal grooming, etiquette and poise, as well as the art of exuding and speaking with confidence.

 

Apex