Emotional Intelligence and Care - Building Positive Relationships

Course duration: 14 hours

Discover the power of Emotional Intelligence (EI) and transform your interactions at work and in the classroom. By understanding and applying EI principles, Bronfenbrenner's Ecological Systems Theory, and effective communication strategies, you can build stronger, more productive relationships. Whether you are an educator, social worker, manager, or just looking to improve your interpersonal skills, this course is designed to help you gain trust, build rapport, and foster cooperation.

What you'll learn

• Introduction to Emotional Intelligence (EI) and Human Behaviour

• The 5 components of EI and their power to influence and persuade

• Impact of EI on mental health and emotional wellbeing

• The 4 communication styles and interactional behaviours

• Effective verbal and non-verbal communication to gain trust and build rapport

• Repairing and strengthening personal and professional relationships

Entry requirements

Nil

Fees

Fee for this course can be paid using SkillsFuture Credits.

Want to find out more about our courses?

Connect With Us!

Related courses

Home Business - Selling Online

Home Business - What Business to Start?

Professional Branding and Image