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Overview

Course Duration

1 year 6 months

Type of course

Part-time

Campus where course is offered

ITE College Central

Course Certification

Higher Nitec
This course provides students with the skills and knowledge in providing frontline banking and financial services to individuals, associations and institutions.

The course duration is 1.5 years to 3 years.

What you'll learn

  • Perform frontline customer service using digital channels
  • Provide after sales care and advice
  • Create awareness of product and service
  • Provide efficient and quality customer service
  • Perform digital marketing activity such as updating websites and social media accounts
  • Track status of customer applications for products and services

Entry Requirements

3   GCE ‘O’ Level Grades:

  • Grade 1 – 7 in English Language
  • Grade 1 – 8 in Mathematics (Elementary or Additional) or Principles of Accounts*
  • Grade 1 – 7 one other subject

*Applicants must have sat for Mathematics (Elementary or Additional).

OR

  • Nitec in Services qualifications (excluding Nitec in Services - Digital Animation, Product Design, Space Design, Visual Communication)
  • Nitec qualifications [business/services skills]

Progression Opportunities

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Career Opportunities

Higher Nitec in Financial Services graduates are employed as Customer Service Associate in commercial banks, insurance companies and other financial institutions. There are opportunities for career advancement to supervisory positions and beyond.