Duration: 2 years
Course Type: Full-time
Would you like to create remarkable customer experience? Everyone can provide a service but creating a "wow" customer experience requires much more. Join this course if you want to contribute to Singapore's fast growing service industry.
You will learn to develop a customer-centric and service mindset to deliver a memorable experience to customers with sough-after skills like handling omni-channels, service experience design and data insights. Using digital business solutions, you will also learn to engage and delight customers with diverse needs and expectations in various service jobs like healthcare, info-communication, hospitality, banking and finance, transport, IT, retail and other corporate businesses.