Retail Sales

Learn how to identify customer needs, and plan store displays and sales promotion events in this course. Go behind the scenes to understand how goods are received, priced, stored and displayed for sale, and how cashiering, and return and exchange of merchandise are performed in a retail store outlet.

Related ITE Course: Nitec in Retail Services

At the end of the module, students will be able to:

  • Project a professional business image.
  • Cultivate customer contact and rapport.
  • Approach sales prospect.
  • Merchandise management.
  • Perform housekeeping.
  • Display merchandise.
  • Prepare for sales promotion and events.
  • Handle store & online payments.