Retail Sales

Learn how to identify customer needs, and plan store displays and sales promotion events in this course. Go behind the scenes to understand how goods are received, priced, stored and displayed for sale, and how cashiering, and return and exchange of merchandise are performed in a retail store outlet.

Related ITE Course: Nitec in Retail Services 

At the end of the module, students will be able to:

  • Mark prices on different merchandise.
  • Arrange merchandise and ensure that it is conducive for buying.
  • Use appropriate promotion mechanisms for the merchandise displayed.
  • Communicate effectively with sales promotion materials.
  • Engage customers and handle customers’ queries.