Want to unearth the art of hospitality and serve delightfully?
This course focuses on the technical skills of food and beverage service and provides students with the foundation knowledge of effective management of hospitality operations on hotel guest services and housekeeping. Students will experience a combination of food and beverage theory reinforced by practical sessions. There will be emphasis on the interpersonal skills needed to manage service situations and their impacts on the customers. Students will understand and appreciate the critical areas of effective hospitality operations. Areas of training include skills essential to food and beverage service, with a focus on developing barista and mixology skills and knowledge, appreciation of food and its different ingredients, exposure to events and conventions and an introduction to hotel guests services and facility maintenance.
Students in the Nitec in Hospitality Operations will also undergo a six-month enhanced internship with one of the many hospitality establishments that partner with ITE.