Customer Experience Management (Level 1)

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Unlock Your Future in Retail with Customer Experience Management

The Customer Experience Management course is your gateway to exciting career opportunities. Designed for those who have completed their secondary education (GCE ‘N’ Levels and above), this course helps you learn new skills through both classroom lessons and hands-on practice, preparing you for roles from front-line to management.

Grow Your Skills and Career Path

This course provides a clear path for growth in the retail industry by teaching you essential skills.

Course Information

Course participants are required to attend the course and pass the assessments to receive the WSQ Statements of Attainment (SOA).

WSQ Statements of Attainment (SOAs):

• Customer Relationship Management Operations
• People and Relationship Management
• Visual Merchandising Presentation

    Nett FeeSmall and Medium Enterprises (SMEs) FeeMid-Career Enhanced Subsidy (MCES) FeeFull Fee#
    Singapore Citizens & Singapore PRsSingapore Citizens & Singapore PRs (Sponsored by SMEs) Singapore Citizens Age >= 40 Foreigners with a valid work pass

    $78.48

    $30.48

    $30.48

    		$261.60

    The course fee is inclusive of GST and is subjected to change.

     

    Note:
    # Singapore Citizens / Singapore PRs who are re-taking the course are required to pay full fee

     

     

    Training & Test Dates

    Training Venue

    TBA

    		CW

    Duration:

    Day 1: 9.00 am to 6.00 pm
    Day 2: 9.00 am to 1.00 pm

    Venue: 

    ITE College West (CW), 1 Choa Chu Kang Grove, Singapore 688236